A few years back, I had the pleasure of coaching one of the most no-nonsense leaders I have ever met. He was known and respected in his organization for his directness and candor. He was a bit rough around the edges, but he had a heart of gold. I found him a bit intimidating at first, but now that I’ve gotten to know him I wouldn’t hesitate to go to him if I ever have a real need.
Over the years, I spent time with his leadership team and the thousand plus others that he led. Frequently they would comment on how they loved working with him because, while they may not always like what he had to say, they always knew where they stood.

This leader had all sorts of sayings that went perfectly with his personality. One of my favorites was “ I am leaning in on this one.” This meant that he was diving head first into the problem. He knew that business and life are filled with problems and challenges, which are just waiting to be solved and learned from.

A few months ago I had the wonderful privilege of having an executive client come to my office for a full-day coaching session. The purpose of the extended session was to help her sharpen the skills required for her to advance as a leader in her company. My client is incredibly smart, a very hard worker, well respected and passionate about her longstanding role in this international organization. She is also the highest ranking female leader in her male dominated firm.
Whether you are a leader, a salesperson, a spouse, a friend, or all of the above, your success in life depends greatly on how you communicate with others. Some people appear to sail through life naturally blessed with interpersonal skills, while others just seem to struggle. But I believe that anyone can learn to be a better communicator.
In challenging times, most leaders spend the majority of their time playing defense. This means time spent reviewing cash flow, sales reports, and financials so they can make the best reactive and tactical decisions in order to survive. Cost cutting, expense control, layoffs…..ugh! 
