Over the last few years, I’ve learned more about the concept of Emotional Intelligence, or EQ. Daniel Goleman describes those with a high EQ as having “abilities such as being able to motivate oneself and persist in the face of frustrations; to control impulse and delay gratification; to regulate one’s moods and keep distress from swamping the ability to think; to empathize and to hope.”
Last week, I had a day that tested my EQ. Actually, it began the night before.
I had planned to get to bed early, so I could get plenty of sleep before waking at 4am to catch a 6am flight with my boys. We were on our way to Jackson Hole, Wyoming to join some of our great friends and teammates for four days of snow fun.
My wife and I got to bed early as planned, and then our phones started to ring at about 10:30pm. Two hours later, we were on our way to see a family member who needed some urgent council. It’s a blessing for us to be able to help, but my plan for a restful night was now shot. By the time I got back to bed, I got maybe an hour of sleep before the alarm went off.
Today I want to clear up some confusion we commonly see in the minds of our clients. This confusion is around the difference between a goal and a discipline. 
Whether you are a leader, a salesperson, a spouse, a friend, or all of the above, your success in life depends greatly on how you communicate with others. Some people appear to sail through life naturally blessed with interpersonal skills, while others just seem to struggle. But I believe that anyone can learn to be a better communicator.
