Questioners and Truth Tellers

 

One of the biggest chal­lenges teams have is engag­ing in group thinking.

The prob­lem often begins when a leader is so strong or charis­matic that he influ­ences the rest of the team to think just like he does. To fur­ther com­pli­cate things, if this leader is in charge of all hir­ing deci­sions, he prob­a­bly hires peo­ple who are just like him. They think like him, speak like him, and some­times even look like him!

In this envi­ron­ment, “group think­ing” looks like this: the leader poses a ques­tion, the leader sug­gests a course of action, and every­one nods in agree­ment. The final deci­sion is based on one sin­gle, unchal­lenged idea.

Per­son­ally, I have always ben­e­fited from hav­ing peo­ple on my team who think dif­fer­ently than I do!

These team mem­bers share my pas­sion for our vision, but they have a per­spec­tive on life and busi­ness that is unlike my own. They may be more risk adverse. They are often much smarter. They bring their own brand of wis­dom and per­sonal expe­ri­ence to the process. They are skilled at think­ing through the details and require­ments of my entre­pre­neur­ial spasms.

Most impor­tantly, they have the con­fi­dence and courage to chal­lenge my ideas and assumptions.

There are count­less advan­tages that come from hav­ing peo­ple like this on the team. We are bet­ter at think­ing things through from mul­ti­ple angles. We spend more time on plan­ning, result­ing in bet­ter exe­cu­tion and results. Some­times, we kill my big ideas before they kill us.

I am not exag­ger­at­ing. Hav­ing coura­geous truth tellers and ques­tion­ers on my team has been a life saver for Build­ing Champions.

If you lack these peo­ple on your team or in your life, you have to invite them in. Be hun­gry for dif­fer­ing opin­ions. Then, when you get the type of feed­back that chal­lenges your posi­tion, do NOT shut them down or play defense. Lis­ten intently, and stretch your­self to fully under­stand what they see.

You and your team will be the bet­ter for it!

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(4 Responses to “Questioners and Truth Tellers”)

  1. Kim Hogue says:

    Couldn’t agree more. I think putting together this kind of team (where every­one is NOT like you, if your the leader) goes against our grain and so is accom­plished best with inten­tional design. I’ve believe and have learned that “silence” is a learned response, if your team does not ques­tion, probe, chal­lenge, push, push back…you might need to ask your­self, why not? It might not be because your the only one with ideas or that all your ideas are just good. Maybe…your team has just “learned” to be quiet. I love that you encour­age lead­ers to “be hun­gry” for dif­fer­ing opin­ions, I would just add that “dif­fer­ing” does not mean “oppos­ing” we’re on the same team, we all want to win!

  2. patriciazell says:

    Thanks for your post. I know that where I work, our staff is fac­ing some chal­lenges because many are not up-to-date with tech­no­log­i­cal require­ments of the new cen­tury. I think the tran­si­tion between the 20th cen­tury and the 21st cen­tury is tak­ing some time for a lot of peo­ple. I’m hop­ing that I soon can give some input to make some changes. I hope I can frame some good ques­tions and prompt some “truth”-seeking.

    • Daniel Harkavy says:

      Lead by exam­ple Patri­cia. Look for oppor­tu­ni­ties to show the ben­e­fits and effec­tive­ness that results from the tech­no­log­i­cal advances.

      The best to you,

      Daniel

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