A Simple Process for Coaching Your Team

 

If you are in a lead­er­ship or man­age­ment role of any kind, it’s likely that you’ve been entrusted with the respon­si­bil­ity of bring­ing out the best in your peo­ple. If you are truly pas­sion­ate about help­ing them to develop their tal­ents and achieve suc­cess, you have prob­a­bly found that an annual per­for­mance review just doesn’t cut it.

This is where coach­ing can truly make a difference.

But how do you get started? What does coach­ing look like? Here are a few steps you can imple­ment if you’d like to begin a coach­ing rela­tion­ship with your team:

1. Iden­tify the 3 to 10 peo­ple that you want to invest in fur­ther. Invite each of these peo­ple to meet with you for 45 min­utes every month, above and beyond any reg­u­lar meet­ings you have already in place. Call these meet­ings “coach­ing sessions.”

2. In each ses­sion, ask ques­tions about how they are pro­gress­ing with their annual plans and the goals that they have estab­lished. Check in on the action plans they com­mit­ted to dur­ing pre­vi­ous coach­ing ses­sions. Finally, ask how you can help them to suc­ceed with their plans in the month ahead.

3. Write down what you hear. Record their plans and goals so that you can refer back to this infor­ma­tion in future coach­ing ses­sions. End each ses­sion with writ­ten action plans that include spe­cific due dates.

4. Fol­low up and encour­age them, both dur­ing and out­side of your ses­sions. Set a reminder for your­self in Out­look the day before they are going to give a big pre­sen­ta­tion or cel­e­brate a spe­cial mile­stone. Acknowl­edge and encour­age with a phone call or email.

Is this an incom­plete process? Sure! But even this sim­ple strat­egy is effec­tive when imple­mented by a leader who is pas­sion­ate about see­ing those she leads succeed.

You don’t need an elab­o­rate sys­tem or mas­ter­ful com­mu­ni­ca­tion skills to be a good coach. You do need to sched­ule the coach­ing ses­sions, ask the right ques­tions, and then fol­low up.

Be on time and be present. Make their agenda your agenda, and watch as you see their hearts grow and their actions improve.

Sim­ple to under­stand, and chal­leng­ing to execute.

Here is to mak­ing an even greater difference!

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(12 Responses to “A Simple Process for Coaching Your Team”)

  1. Dan Foster says:

    Thanks coach for a great reminder of the sim­plic­ity of the coach­ing model. Some­times we make this more about us and the systems/tools than about the per­son we are coach­ing. Ask­ing the right ques­tions can make or break the ses­sion and the follow-through can make or break the imple­men­ta­tion. Keep up the great blogging!

    Dan

  2. A bit sim­plis­tic, but good. Thanks Daniel.

  3. J. Bruce Hinton says:

    Keep­ing it sim­ple keeps it hap­pen­ing. I’ve found hold­ing some of those coach­ing ses­sions away from the office (coun­try club, cof­fee shop, etc.) helps ensure it’s clear that the focus for the dis­cus­sion is specif­i­cally on the per­son being coached — not just another appoint­ment at the office.

    • Dan Foster says:

      It sounds like you do face to face coach­ing like myself. I com­pletely agree with you about get­ting off-site for some of these ses­sions. I’ve even done walk­ing coach­ing ses­sions, where we take a walk around the build­ing or in a nice park. If you have to be stuck in the office, remem­ber to get out from behind the desk and at least sit next to them.

    • Daniel Harkavy says:

      That is a great bit of advice Bruce. I am sure it makes your coach­ing ses­sions stand apart from the rest of your meet­ings. Way to go!

  4. Thanks for the reminder of the need to work on relationships!

  5. Sim­ple and effec­tive. The ‘chal­leng­ing’ part is inter­est­ing. If it is so sim­ple and effec­tive, why is it so chal­leng­ing? Because you MUST be inten­tional. Thanks, Daniel, for mak­ing it so sim­ple. For “putting it on the bot­tom shelf”, so to speak, so oth­ers can reach it.

  6. Matt Houk says:

    Daniel, I know you wrote this awhile ago, but I just read it. I am a Divi­sion 1 vol­ley­ball coach, and I have been con­tem­plat­ing pick­ing out a few of my play­ers who I believe have some really good lead­er­ship skill sets, and hav­ing some addi­tional meet­ings with them (we already meet w/ each player on monthly basis out­side of the gym). My worry is will I iso­late these play­ers from their team­mates, or will I cre­ate any ani­mos­ity amongst the team. I really think I could help bring out some great qual­i­ties in these kids. Am I out think­ing myself on this topic?

    Thanks,
    Matt

    • Daniel Harkavy says:

      Hey Matt,

      I am sorry for the delayed response but I am just plug­ging back in. Your ques­tion is valid and my take would be that you would hope that some of the other play­ers might want to know what these meet­ings are about. If they do, you might want to con­sider offer­ing them the same.

      I have always most enjoyed coach­ing those who really want to grow.

      Keep mak­ing a difference,

      Daniel

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