Archive for February, 2010

The Power of One

Wednesday, February 24th, 2010

As I write this, I am in Wash­ing­ton DC as a guest of our client and part­ner Chick-fil-A at their annual conference.

The event kicked off last night, with about 3600 of their team mem­bers in atten­dance. It was a pow­er­ful open­ing, with music by Israel Houghton and a great mes­sage by Bill Hybels. Bill is the Sr. Pas­tor of Wil­low Creek Church in Chicago, and he founded the Lead­er­ship Sum­mit which impacts thou­sands of lead­ers every year from around the world.

What struck me last night was the theme. I’m not sure whether Israel and Bill had synched up prior to that night, but their mes­sage was clear.

Each of us can be used to for­ever impact the life of one person.

(more…)

Belong, Become, Build

Wednesday, February 17th, 2010

The year 2010 is now six weeks under­way. I’ve observed that within many lead­ers, across many indus­tries, there still is a great deal of uncer­tainty about what the future holds.

When you feel unsure about next quar­ter, next week, or even tomor­row, fear can take over. It’s easy to lose sight of your larger plan when you feel like you’re scram­bling. I’ve found, time and time again, that the best rem­edy for fear and uncer­tainly is a healthy dose of vision.

(more…)

Worst Case Thinking

Thursday, February 11th, 2010

What’s the worst thing that can hap­pen? What if I don’t do well on this exam? What if he says no? What if I get turned down for the pro­mo­tion, or nobody agrees with me, or I lose every­thing I invested? What is really the worst case?

Worst Case Think­ing is a process that can aid those of you who find your­selves unable to take healthy risks. This sim­ple think­ing model can help you to over­come the neg­a­tive emo­tions that are birthed in illog­i­cal fear.

Over the years, this type of fear has come up count­less times in coach­ing ses­sions. I’ve seen Worst Case Think­ing help many in their lives and careers to risk more, expe­ri­ence more, impact more and grow more. Here is how it works.

(more…)

Everybody Sells

Tuesday, February 9th, 2010

I hate sell­ing!  I don’t know how you guys do it.”

These were the words of a CEO at a lunch meet­ing I attended last year.  This CEO was address­ing the head of her sales force.  It was a casual com­ment, but one that caused me some concern.

I won­dered what could have pro­duced such a strong neg­a­tive reac­tion from this CEO.  Was she think­ing of past inter­ac­tions with sales­peo­ple who were way short of pro­fes­sional?  Could it be that her intro­verted behav­ioral style makes her fear­ful of seem­ing pushy or manipulative?

Regard­less of her rea­sons, I believe my con­cern is well-founded.  There are too many pro­fes­sion­als and lead­ers who have an unhealthy per­spec­tive of what sales is.

(more…)

Is it Really That Bad?

Thursday, February 4th, 2010

Over the last few years, I’ve learned more about the con­cept of Emo­tional Intel­li­gence, or EQ.  Daniel Gole­man describes those with a high EQ as hav­ing “abil­i­ties such as being able to moti­vate one­self and per­sist in the face of frus­tra­tions; to con­trol impulse and delay grat­i­fi­ca­tion; to reg­u­late one’s moods and keep dis­tress from swamp­ing the abil­ity to think; to empathize and to hope.”

Last week, I had a day that tested my EQ.  Actu­ally, it began the night before.

I had planned to get to bed early, so I could get plenty of sleep before wak­ing at 4am to catch a 6am flight with my boys.  We were on our way to Jack­son Hole, Wyoming to join some of our great friends and team­mates for four days of snow fun.

My wife and I got to bed early as planned, and then our phones started to ring at about 10:30pm.  Two hours later, we were on our way to see a fam­ily mem­ber who needed some urgent coun­cil.  It’s a bless­ing for us to be able to help, but my plan for a rest­ful night was now shot.  By the time I got back to bed, I got maybe an hour of sleep before the alarm went off.

(more…)